by Jeffrey Magner | Sep 21, 2023 | Being Extraordinary, Content Marketing, Local Search, Local SEO, Marketing, Reviews
Since 2015 Bighorn Local SEO has been working with many Portland businesses helping them to grow and thrive online. Recently we’ve been added to the list of The Best Digital Marketing Agencies in Portland by Rip City Review. Most excellent! Whether your business...
by Jeffrey Magner | Jan 7, 2019 | Being Extraordinary, Customer Service, Reviews
Handwritten Letters. “I had every intention of writing a review when I got home, but I just forgot!” “That handwritten letter is what ended up getting me to writing a review for them.” Yes, the dreaded thing that no one does anymore –...
by Jeffrey Magner | Dec 31, 2018 | Being Extraordinary, Marketing, Reviews
If you ever visit Sisters, Oregon there’s a pretty good chance you’ll stop in at the Sisters Saloon & Ranch Grill. It’s a great restaurant with an awesome bar with an outdoor patio. I love it! If you are getting along with your server and you are...
by Jeffrey Magner | Oct 15, 2018 | Being Extraordinary, Customer Service, Local Search, Reviews
Okay so you got a bad review. Please don’t freak out. That’s a great waste of your energy & focus. Question: Is this review legit? Is it an actual customer? Is it inappropriate or contain hateful language? We’ve had good success in getting weirdo reviews taken...
by Jeffrey Magner | Oct 7, 2018 | Being Extraordinary, Customer Service, Google My Business, Reviews
* Standard real-world customer service principles apply here. *How you respond shows prospective customers how you will treat them if things go bad. *Positive review responses OPTIONAL. Brief thank you message to the reviewer. *Negative review responses HIGHLY...
by Jeffrey Magner | Jun 16, 2018 | Advanced SEO, Being Extraordinary, Links, Local Search, Marketing
Last week wrote a post about how to get other people to link to your website which really was about business owners soliciting their connections for links. And I got some feedback on it from a couple other agencies that have been advocating these methods for years....